Effective Date: 9/13/23

Welcome to Harbin Home Outfitters (“H2Outfitters”, “H2O” ,“we”, “our”, or “us”). Your privacy is of paramount importance to us. This Privacy Policy document elucidates the nature, scope, and purpose of the personal information we collect, use, and process when you visit or make a purchase from https://h2outfitters.org (the “Site”).

1. Personal Information We Collect

We are committed to providing a tailored user experience, and to achieve this, we collect various types of personal information. Upon your visit to our Site, we automatically gather certain information about your device, encompassing details about your web browser, IP address, time zone, and some of the cookies installed on your device. Moreover, as you navigate through the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site.

In the event you make a purchase or attempt to make a purchase through the Site, we collect additional information including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Personal Information

The personal information we collect serves multiple purposes. Predominantly, we use this information to fulfill orders placed through the Site, which includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Besides order fulfillment, we use this information to:

Communicate with you regarding your orders, inquiries, or any issues that may arise.
Screen our orders for potential risk or fraud.
Provide you with information or advertising relating to our products or services, in alignment with your preferences.
Enhance and optimize our Site to provide a better user experience.

3. Sharing Your Personal Information

We share your personal information with a network of trusted third parties and partnering companies to facilitate our services. This includes sharing your information with third-party providers who assist us in areas such as payment processing, order fulfillment, package delivery, and customer satisfaction surveys. These third parties are granted access to personal information as necessary to perform their functions but are bound by contractual obligations to protect your information and are prohibited from utilizing the information for other purposes.

4. Health Information and HIPAA Compliance

The security and confidentiality of your health information are our priorities. Any private health data you provide is securely stored and handled with the utmost confidentiality, conforming to the Health Insurance Portability and Accountability Act (HIPAA) laws. Our robust security infrastructure ensures that your health data remains safeguarded against unauthorized access, alteration, or disclosure.

5. Your Rights

You possess several rights concerning your personal information. You have the right to access the personal information we hold about you, and to request that your personal information be corrected, updated, or deleted. To exercise these rights or to inquire about the specifics of these rights, please contact us.

6. Data Retention

Your personal information is retained for a period deemed necessary to fulfill the purposes for which it was collected. This period varies depending on the nature of the personal information and the purposes of processing. We adhere to legal, accounting, and reporting requirements concerning data retention.

7. Changes to this Policy

We reserve the right to amend this privacy policy at any time to reflect changes to our practices, operational needs, or legal and regulatory requirements. We encourage you to review this policy frequently to stay informed about how we are safeguarding your personal information.

8. Contact Us

For further information regarding our privacy practices, or if you have questions or wish to lodge a complaint, please contact us by email at info@h2outfitters.org or by phone at (334) 384-4413.